Placement of the Month: March 2023

The Aged Care & Disability Services Manager plays a critical role in overseeing both the strategic and day-to-day operations of the Aged Care and Disability team. This role requires an individual who is proactive, inspiring, and able to effectively manage a team consisting of Service Coordinators, Scheduling, Administration Officer and support staff.

Working closely with direct reports, the Aged Care and Disability Services Manager will supervise, coach, and manage the team to deliver efficient programs in accordance with Quality Assurance frameworks. It is also important that the Manager ensures customer-facing staff have appropriate tools, skills, and training to deliver services to participants.

The Aged Care & Disability Services Manager will review, develop, and implement efficient and streamlined business processes in line with the Aged Care and Disability Services Delivery Models. This individual must be capable of maintaining positive stakeholder relationships and establishing appropriate governance practices to maintain the financial health of the organization.

MultiLink provides community services to diverse communities. Multilink focusses on migrant, culturally and linguistically diverse communities.

Their key services include settlement of new people into the community, comprehensive language support, help for aged and disability sectors, support for children, young people and families, and social engagement programs focussing on healthy lifestyles.

Their vision for the future combines practical programs with our values and mission.

Sarah is a positive, energetic and hard-working professional who has had a successful career to date in the commercial sector across Aged Care, Health, Retail and the Real Estate industries.

Everything Sarah has achieved has been through her ability to learn and adapt, with an energetic and positive attitude coupled with an instilled work ethic. She has a strong passion for roles that combine leadership, strategy, change management and business transformation contributing to building a culture of innovation and quality.

Sarah loves to be part of team orientated organisations that have real people and community impact. She has had proven success through the formula of being hands on, naturally curious and extremely hard-working. She also speaks very highly of the managers she has had with humility and gratefulness which illustrates the quality of her character. Financially savvy with strong business acumen, Sarah has the engagement and leadership skills that will build trust and cohesion quickly, important ingredients in high performance teams.

Sarah aligns very well to the Aged Care & Community Services sector and knows it is not easy but understands the importance and the impact it has on clients, families, communities and staff. Exciting times ahead for Sarah and Multilink!

Adam Oakhill

Executive Consultant

Get to know Kaye and the Windsor Group team here.